Our pricing model is transparent and simple: Test the free version with all features for as long as you like and then decide on a suitable subscription for your usecase. If you run out of storage at some point, you can of course increase it at any time.
We offer many options tailored to the unique needs of large customers. These include, for example, individual SLA / service level agreements with guaranteed response times, custom storage space sizes, big number of users / team members and personal customer support with a fixed contact person (Customer Success Manager).
Are you interested? Feel free to contact us via support@sags.digital. Or simply send us a video directly inside our platform: Click here.
You can choose between monthly, semi-annual or annual payment intervals.
Depending on the payment interval, different payment methods are available to you:
Yes, this is possible. Log into the system and select the up/downgrade button under "Contract->Subscription". Select your new package with more storage space and perform a package upgrade. The upgrade becomes active with the next billing period. If you wish, you can also activate the upgrade immediately for a one-off payment pro rata temporis.
Yes, that is possible. To do this, contact our support. This will help you downgrade your package.
However, please note that we can only downgrade if your account has enough free storage space. If necessary, you can delete recordings to free up storage space.
Of course you can also send us your tender documents to support@sags.digital. Many of our customers are authorities or public institutions that are forced to place orders in a tendering process.
Of course. Are you looking for a complete solution for an entire organization, an entire association or even an entire federal state? Then we would be happy to discuss your wishes with you personally. Customizations can also be implemented. Simply send us your request to support@sags.digital.
With the directly booked packages we offer you standard support via email. E-mails are usually answered within 24 hours.
Of course, we also provide you with personal service level agreements for larger purchase quantities or against separate conditions and guarantee your desired response times. Please send us an inquiry about this.
If you turn off the automatic renewal of your contract, your contract will continue as long as it is paid for. Your content (recordings and files) will remain stored for this long.
As soon as the contract ends, our system will automatically book you into the free subscription. For example, you only have 10GB of storage space available. Our system therefore deletes all data from your account until you fall below the 10GB storage limit. Which data will be deleted cannot be predicted. However, you can get ahead of the system and delete as much data at the end of your regular package term until your package is below the 10GB limit. Then no data will be deleted when switching to the free package.